Refund policy

Once we receive your returned item, it will be inspected and we will notify you on the status of your refund. If the return is approved, Casa 106 Atelier will refund the customer for the sums paid by the same and corresponding to the acquisition of the returned products (therefore excluding potential customs duties), within a maximum period of 14 days by bank transfer into the account used with the credit card bearing the customer’s name.

Please note that a deduction can be made if the value of the goods has been reduced as a result of you handling the goods more than was necessary.

Important informations

• Items must be returned to us in perfect condition;
• Make sure all products are exactly as you received them, with tag and seal still attached;
• All products that come in their own box must be returned in their original, undamaged box as this is considered part of the product;
• Please make sure to return all products that come in their own box inside another solid carton box to not damage the original packaging.